Shipping & Delivery

At Rustic Charm Interiors, we work hard to make delivery as straightforward and transparent as possible. Whether you're purchasing a statement dining table or a single lamp, we've provided a quick overview of our standard shipping rates and delivery timeframes below.

If you have any questions before placing your order, our team is always happy to help.

Shipping Rates

Our standard shipping rates are based on Australia's capital cities and include ground floor delivery with safe and easy access.

Delivery Timeframes

The following guide provides our typical delivery timeframes for in-stock items.

*Please note that delivery timeframes are estimates and may vary during peak periods, public holidays or for regional and remote locations.

Need to confirm an arrival date before placing your order? Email our team and we'll be happy to help.

Pre-order items have varying lead times, with estimated arrival dates shown on each product page. If you have any questions before ordering, contact our team. Once stock arrives at our warehouse, pre-orders are generally dispatched within 2–3 business days.

Special Delivery Requirements

Our standard service includes ground floor delivery with clear and safe access.

If your property has stairs, restricted access, apartment delivery requirements or you would like White Glove Delivery (unpacking, placement and removal of packaging), contact us before placing your order so we can provide a tailored quotation.

Remote & Regional Deliveries

We proudly deliver Australia-wide wherever possible. For some remote areas or commercial quantities, shipping may require a customised quotation.

If a shipping rate isn't available at checkout, simply email us and we'll provide a personalised freight quote within two business days.

Order Updates

Waiting for your new furniture is exciting. If you'd like an update on your order at any stage, simply contact our team and we'll be happy to assist.

Upon Delivery

Please inspect your order carefully upon arrival and before disposing of any packaging.

If you notice any transit damage, please notify us as soon as possible and retain all original packaging until the matter has been resolved, as products without their original packaging may not be eligible for return.

Need Help?

Whether you'd like a customised shipping quote, have questions about delivery, or simply need advice before ordering, our friendly team is here to help.

Email: hello@rusticcharminteriors.com.au